IGNOU Helpline Number

By RABI KR. PANDIT -

IGNOU Helpline Number

If you’re studying with Indira Gandhi National Open University (IGNOU), having access to the right helpline numbers can save you a lot of time and stress. Since IGNOU operates through a distance learning system, students often face queries related to admission, assignment submission, exam schedules, results, and study materials. That’s where IGNOU helpline numbers become extremely useful.

These IGNOU helpline services are designed to provide quick and reliable support to students across India. Whether you need help with your enrollment status or have an issue with your grade card, you can directly contact the concerned department without visiting any office. The Student Service Centre (SSC) acts as the main point of contact, while specific departments handle queries related to exams, admissions, and technical issues.

What makes IGNOU’s helpline system effective is its accessibility. Students from any state or region can easily reach out and get assistance. It reduces confusion and ensures that your academic journey stays on track. In short, IGNOU helpline numbers act like a support system that connects you directly with the university, making distance education much smoother and more manageable.

In this blog post, we provide you with the latest IGNOU helpline numbers, categorized by Central Support, Regional Centres, and Grievance Redressal Platforms, to help you get your concerns resolved quickly.

IGNOU Central Helpline Numbers (Headquarters)

If you are facing general issues related to your admission, course details, exam, ID card, or assignment status, you can contact the IGNOU Student Service Centre (SSC) or Centralised Student Registration Cell (CSRC).

Department Helpline Number
Student Service Centre (SSC) 011-29572513
General Enquiry 011-29572514
Admission Helpline 011-29532741
Exam Helpline 011-29572209
Result & Grade Card 011-29572202
Regional Centre Support 011-29532321
Technical Support (Online Services) 011-29571301

These helpline numbers are active during working hours (Monday to Friday, 10 AM to 5 PM, excluding national holidays).

IGNOU Central Helpline Emails

Department Email ID
Student Service Centre (SSC) scc@ignou.ac.in
General Enquiry info@ignou.ac.in
Admission Support admission@ignou.ac.in
Exam Queries termendexam@ignou.ac.in
Result & Grade Card registrar@ignou.ac.in
Online / Technical Support egyankosh@ignou.ac.in
International Division internationaldivision@ignou.ac.in

Types of Queries Handled by Central Helpline

You can contact the central helpline for the following issues:

  • Admission status or confirmation

  • Re-registration and fee payment queries

  • Non-receipt of study materials

  • Assignment and project guidance

  • Exam form submission or hall ticket issues

  • IGNOU ID card not generated or downloaded

  • Degree or certificate-related queries

IGNOU Regional Centre Helpline Numbers (State-Wise)

In addition to the central support, IGNOU has 56+ Regional Centres (RCs) across India, each with dedicated helpline numbers and email addresses. You should contact your assigned Regional Centre for localized queries like:

State / UT Regional Centre Helpline
Andhra PradeshVijayawada0866-2485006
Arunachal PradeshItanagar0360-2211235
AssamGuwahati0361-2343771
BiharPatna0612-2365039
ChhattisgarhRaipur0771-2445931
GoaPanaji0832-2437697
GujaratAhmedabad079-27544287
HaryanaKarnal0184-2252520
Himachal PradeshShimla0177-2624612
JharkhandRanchi0651-2362300
KarnatakaBangalore080-26654747
KeralaCochin0484-2340203
Madhya PradeshBhopal0755-2578455
MaharashtraMumbai022-27489764
ManipurImphal0385-2449573
MeghalayaShillong0364-2521117
MizoramAizawl0389-2341388
NagalandKohima0370-2243193
OdishaBhubaneswar0674-2301348
PunjabChandigarh0172-2709869
RajasthanJaipur0141-2785730
SikkimGangtok03592-270923
Tamil NaduChennai044-26618040
TelanganaHyderabad040-23117550
TripuraAgartala0381-2519391
Uttar PradeshLucknow0522-2442832
UttarakhandDehradun0135-2789200
West BengalKolkata033-23349810
Andaman & Nicobar IslandsPort Blair03192-242888
Chandigarh (UT)Chandigarh0172-2709869
Dadra & Nagar Haveli and Daman & DiuAhmedabad079-27544287
Delhi (NCT)Delhi-1 / Delhi-2011-29572960
Jammu & KashmirSrinagar0194-2311258
LadakhSrinagar / Jammu0194-2311258
LakshadweepCochin0484-2340203
PuducherryChennai044-26618040

IGNOU Regional Centre Emails (All States & UTs)

State / UT Regional Centre Email
Andhra PradeshVijayawadarcvijayawada@ignou.ac.in
Arunachal PradeshItanagarrcitanagar@ignou.ac.in
AssamGuwahatircguwahati@ignou.ac.in
BiharPatnarcpatna@ignou.ac.in
ChhattisgarhRaipurrcraipur@ignou.ac.in
GoaPanajircgoa@ignou.ac.in
GujaratAhmedabadrcahmedabad@ignou.ac.in
HaryanaKarnalrckarnal@ignou.ac.in
Himachal PradeshShimlarcshimla@ignou.ac.in
JharkhandRanchircranchi@ignou.ac.in
KarnatakaBangalorercbangalore@ignou.ac.in
KeralaCochinrccochin@ignou.ac.in
Madhya PradeshBhopalrcbhopal@ignou.ac.in
MaharashtraMumbaircmumbai@ignou.ac.in
ManipurImphalrcimphal@ignou.ac.in
MeghalayaShillongrcshillong@ignou.ac.in
MizoramAizawlrcaizawl@ignou.ac.in
NagalandKohimarckohima@ignou.ac.in
OdishaBhubaneswarrcbhubaneswar@ignou.ac.in
PunjabChandigarhrcchandigarh@ignou.ac.in
RajasthanJaipurrcjaipur@ignou.ac.in
SikkimGangtokrcgangtok@ignou.ac.in
Tamil NaduChennaircchennai@ignou.ac.in
TelanganaHyderabadrchyderabad@ignou.ac.in
TripuraAgartalarcagartala@ignou.ac.in
Uttar PradeshLucknowrclucknow@ignou.ac.in
UttarakhandDehradunrcdehradun@ignou.ac.in
West BengalKolkatarckolkata@ignou.ac.in
Andaman & Nicobar IslandsPort Blairrcportblair@ignou.ac.in
Chandigarh (UT)Chandigarhrcchandigarh@ignou.ac.in
Dadra & Nagar Haveli and Daman & DiuAhmedabadrcahmedabad@ignou.ac.in
Delhi (NCT)Delhi-1 / Delhi-2rcdelhi1@ignou.ac.in
Jammu & KashmirSrinagarrcsrinagar@ignou.ac.in
LadakhSrinagar / Jammurcsrinagar@ignou.ac.in
LakshadweepCochinrccochin@ignou.ac.in
PuducherryChennaircchennai@ignou.ac.in

IGNOU Grievance Redressal – iGRAM Portal

The Indira Gandhi National Open University iGRAM Portal (IGNOU Grievance Redressal and Management System) is an online platform where students can raise complaints related to admission, exams, results, study material, assignments, and more.

Instead of visiting offices or making repeated calls, you can simply submit your issue online and track its status. The system ensures transparency and faster resolution by routing your complaint to the concerned department.

Section Details
Portal Name iGRAM (IGNOU Grievance Redressal System)
Website http://igram.ignou.ac.in
Purpose Submit and track student complaints (Admission, Exam, Result, Assignment, etc.)
Steps to Use iGRAM 1. Visit: http://igram.ignou.ac.in
2. Click on “Register Grievance”
3. Enter Enrollment Number, Programme Code & Contact Details
4. Write your complaint clearly and submit
5. ✅ You will receive a Grievance Number to track status
General Grievance Email sedgrievance@ignou.ac.in
Exam-related Grievance termendexam@ignou.ac.in
Assignment Issues assignment@ignou.ac.in

Other Useful IGNOU Contact Pages

Page Name Description Access Link
Official Website Main portal for all IGNOU updates, notifications & services Visit Website
Admission Portal Apply for IGNOU courses and manage admission Apply Now
Student Login (Dashboard) Access student dashboard, status, and services Login
Convocation Support Apply and get updates related to IGNOU convocation View Details
iGRAM Portal Submit and track grievances online File Complaint

Tips While Contacting IGNOU Helpline

  • Always keep your Enrollment Number and Program Code ready.

  • Call during official working hours (Mon–Fri, 10 AM–5 PM).

  • Mention the region, course, and issue clearly when emailing.

  • Be patient as IGNOU handles a large volume of queries daily.

Final Words

The IGNOU Helpline Numbers and Email Support are essential resources for every student, especially those pursuing distance learning. Whether you have questions about your ID card, assignment, results, or degree – IGNOU offers multiple platforms to help you.

For quick resolutions, try contacting your Regional Centre first, and escalate to central support or iGRAM if the issue persists.

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